Editorial contact
Use this address for general questions about Naver Quinto, feedback on the guide, a suggested Australian property, media enquiries or rights-related correspondence. A clear subject line helps route the message.
We aim to review relevant editorial messages within five business days, although complex fact checks or legal requests may take longer. We do not operate telephone sales or booking support.
Report a factual correction
Include the page address, the exact statement you believe is inaccurate, the corrected information and a reliable source—preferably a current page published by the property or an official body. We assess evidence independently under our Editorial Policy.
Privacy enquiries
For access, correction or a privacy concern, use the subject “Privacy request” and describe the issue without including unnecessary sensitive information. Read our Privacy Policy for the categories of data that may be processed and how requests are handled.
Accessibility feedback
Tell us the page, the task you were attempting, the barrier you encountered and, if useful, the browser or assistive technology involved. We welcome practical feedback and will provide a reasonable alternative where practicable. See the Accessibility Statement.
What Naver Quinto cannot handle
We cannot make or change a hotel reservation, confirm a room rate, process a refund, locate lost property, book a spa or restaurant, sell event tickets, resolve a casino account, verify venue entry or accept a deposit or payment. Contact the relevant property through contact details you independently verify on its official website.
Never email payment-card numbers, identity documents, passwords, casino account credentials or medical records to Naver Quinto.
Urgent gambling support
Naver Quinto email is not a counselling or emergency service. For free, confidential gambling support anywhere in Australia, call the National Gambling Helpline on 1800 858 858 or visit Gambling Help Online. If someone is in immediate danger, call 000.